Research Interests

My research interests lie primarily in the areas of Software Engineering, Information Systems and Cognition.  In addition to several specific topics within these areas, I am also particularly interested in research issues at the intersection of these fields.

Software Engineering

Requirements Engineering
Relationships Analysis
Software Development Quality (CMM)
Process of Software Development (UP, UML, XP, etc.)

Information Systems

Customer Relationship Management (CRM)
IS Service Quality
Business-to-Business (B2B) E-Commerce
ERP Systems
Data Exchange in Supply Chain
Critical Thinking and the IS Professional

Cognition

Collaborative Work
Cognitive Maps
Learning
Debiasing